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SHIPPING & RETURNS

SHIPPING POLICY

  • Processing Time:

    • Physical Products: Orders are processed and shipped within 5-7 business days.

    • Digital Products: Delivered electronically within 48 hours after purchase.

  • Shipping Rates: Shipping costs vary based on the destination and are calculated at checkout.

  • Delivery Time: Once shipped, delivery times depend on the shipping carrier and your location. A tracking number will be provided for physical products.

  • Order Issues: If you experience any delays or issues with your shipment, please contact us at accaestore@accaestores.com with your order number.

RETURN & EXCHANGE POLICY

Accae Return Policy

  • Eligibility: Returns are accepted within 14 days of receiving your product. After this period, returns or refunds will not be processed.

  • Requirements: The product must be in its original condition and unused to qualify for a return.

  • How to Request a Return:

    1. Email accaestore@accaestores.com within 14 days.

    2. Include your order number and attach a clear photo of the product showing its condition.

Refunds or exchanges will only be processed after we inspect the returned product and confirm it meets the eligibility criteria.

Note: Digital products are non-refundable.

For any questions, feel free to contact our support team.

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